Complaints and feedback

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

If you are unhappy with the service you have received from us and wish to make a complaint please complete this form and the practice manager will deal with your concerns appropriately.

Alternatively, you can call us on 01457 860860 to speak to us about your complaint, or email our complaints team:

ddicb.complaints.manorhouse@nhs.net

Practice Complaints Policy

Your review must be about a specific experience and not a general view of the NHS or the service as a whole.

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.