Appointments

Appointments can be made by telephoning 01457 860860.
Option1 for Manor House Glossop
Option2 for Manor House Hadfield

We operate an advanced access system and aim to have enough appointments available so that you can be seen the day you need to be seen. There are also appointments available if you wish to book in advance for another day.

We endeavour to fit in with your choice of time and doctor for appointments, but during busy periods this may not always be possible and we ask for your understanding should this occur.

If you need to cancel an appointment, giving 24 hours  or more notice, please click the link on the home page. Otherwise, please telephone, selecting 1 for Glossop or 2 for Hadfield and then choosing option 5 and leaving a message to cancel to cancel your appointment

Polite Notice

Appointment times given are arrival times and whilst we aim to see you as near to that time as possible, delays do occur due to unforeseen circumstances. We appreciate your patience and understanding. 

Continuity of Care

You have the choice to see any of our doctors or nurses.

However, we value continuity of care. This means dealing with, either seeing or by telephone, the same doctor or nurse for the same episode of illness. We know this leads to better care and it also helps the doctor or nurse to look after your needs appropriately.Therefore we encourage you to see the same person throughout a particular episode of care whenever possible.

Who to see?

Our reception staff are specially trained to book the most suitable, convenient and available appointment for you.

In order to establish what type of appointment is best suited to your needs and help you get care from the most appropriate person, we ask our receptionists to ask patients to give them an indication of the reason for their appointment.

Nurse practitioners

Our nurse practitioners are available for you to consult instead of the doctor. They have been trained to diagnose and treat common complaints. Please make an appointment to see them in the usual way. Nurse practitioners are available for telephone advice. They can discuss immediate health concerns, assess severity of illness and offer treatment.

Practice Nurses

Our practice nurses are highly trained and can be consulted directly. They run our treatment room. They carry out monitoring for people with high blood pressure, heart disease, asthma and other long term diseases. They will advise on general health care, healthy eating and minor ailments, eg if you are not sure whether to consult a doctor, speak to the nurse first.

Nursing Assistants / Health Care Assistants

The nursing assistant is trained to take blood samples and carry out routine blood pressure checks and ear syringing.

Did you know you can make appointments and access your Medical Records on-line?

Benefits:-

No waiting on the ‘phone

See the list of all the doctors and nurses that are available

Coordinate appointments with doctor and nurse

Arrange appointments even when the surgery is closed

See test results

Get more information about any illnesses or conditions you may have

Read letters to and from consultants

Follow the progress of any hospital referrals

In emergencies - access your medical information even when you are away from home

Check the accuracy of your records

Use the record to complete travel insurance proposals

Get a better understanding of any illnesses or conditions

Develop a better dialogue with your doctor

Check your medication

NB you will still need to ring the surgery for special or double appointments

Home Visits

Please attend the surgery whenever possible, as we can investigate and treat you more effectively.  We are able to examine patients better and can do more tests in the surgery.

Home visits are only available for patients who are housebound because of illness or disability.

If possible please try to ring before 11am to request a home visit.  

A doctor or nurse may phone you back a it may be that your problem can be dealt with by telephone advice or that it would be appropriate to send a nurse to visit you.

However if you are too ill to travel we will visit you at home.

We would kindly ask that children be brought to the surgery in all but exceptional cases.

Telephone Consultations and Advice

For many problems you may not need to have the inconvenience of coming to the surgery, but alternatively can arrange a telephone consultation with the doctor form the comfort of your home or office. 

Telephone consultations can be used, for example, for:

• advice on minor illness
• discussion on results of tests or recent hospital appointments
• many medication reviews
• queries on medication

In addition, the doctor may ask you to book a telephone consultation for a follow up after a face to face consultation.

We hope that you find telephone consultations a helpful way to access your doctor.

If you are unsure whether you need to see or talk to a doctor, our practice nurses are available for telephone advice every morning.

Test Results

Samples (urine, sputum etc.) for the hospital pathology labs should be brought to reception before 3.30 pm weekdays only. We will advise the number of days to wait before the results of the test will be available.

To enquire about the result of your test results ring after 11am.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice. It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.

Glossop Primary Care Centre

Did you know there are now out of hours consultations?

Patients registered with a GP in Tameside or Glossop can now book doctors, nurses, health practitioner and blood appointments seven days a week at Glossop Primary Care Centre, George Street, Glossop. Patients can also arrange to see a Pharmacist for their medication reviews too.

When are the appointments available?

Monday - Friday: 6:30pm - 9:30pm

Saturday - Sunday: 9am - midday

How do you book the appointments?

Please ring us on 01457 860860 and let our reception team know you need an evening or weekend appointment. They will help you arrange this

PLEASE NOTE THIS IS NOT A WALK IN CENTRE

Where is it?

Glossop Primary Care Centre

George Street

Glossop

SK13 8AY