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Noticeboard

Health Status Information
The practice records data such as height, weight, smoking status, alcohol consumption and ethnicity in order to maintain up to date and accurate medical
records for all its patients. If you are not a regular attender at the surgery you may be asked this information during your consultation with a clinician, even if it does not relate to the problem you originally came in for.

Appointment booking

You can now book your appointment online. For details of how to do this and how to register for this service, please click the link below

When we are closed

If you need medical help for a serious medical emergency please telephone 01457 860860 and follow instructions to contact our out of hours service, NHS 1-1-1.

Telephone 1-1-1

Ashton Primary Care Centre is open 8am - 8pm 7 days a week. No appointment needed, For advice and treatment of common illnesses and minor injuries. 0161 342 7050

Medical Students

Fifth year medical students, in their final year pre qualification, are working with us August to March each year. If you do not want a medical student to be present at your consultation, please let reception staff know.

Telephoning the surgery

Please listen to the information given and key in the appropriate numbers in order to be directed to the department or services that you would like.

 

Fair Processing Notice

How we use your personal information

This fair processing notice explains why the practice collects information about you and how that information may be used.

The health care professionals who provide you with care maintain records about your health and any treatment or care you have received previously (e.g. Hospital, GP Surgery, Walk-in clinic, etc.). These records help to provide you with the best possible healthcare.

 NHS health records may be electronic, on paper or a mixture of both, and we use a combination of working practices and technology to ensure that your information is kept confidential and secure. Records which this GP Practice hold about you may include the following information;

Details about you, such as your address, legal representative, emergency contact details

Any contact the surgery has had with you, such as appointments, clinic visits, emergency appointments, etc.

Notes and reports about your health

Details about your treatment and care

Results of investigations such as laboratory tests, x-rays, etc.

Relevant information from other health professionals, relatives or those who care for you

Your records will be retained in accordance with the NHS Code of Practice for Records Management.

 To ensure you receive the best possible care, your records are used to facilitate the care you receive. Information held about you may be used to help protect the health of the public and to help us manage the NHS. Information may be used within the GP practice for clinical audit to monitor the quality of the service provided.

Some of this information will be held centrally and used for statistical purposes. Where we do this, we take strict measures to ensure that individual patients cannot be identified.

Sometimes your information may be requested to be used for research purposes – the surgery will always gain your consent before releasing the information for this purpose.

How do we maintain the confidentiality of your records?

We are committed to protecting your privacy and will only use information collected lawfully in accordance with:

Data Protection Act 1998

Human Rights Act 1998

Common Law Duty of Confidentiality

Health and Social Care Act 2012

NHS Codes of Confidentiality and Information Security

Information: To Share or Not to Share Review (click here to read further information about this)

 Every member of staff who works for the Practice or another NHS organisation has a legal obligation to keep information about you confidential.

 We will only ever use or pass on information about you if others involved in your care have a genuine need for it. We will not disclose your information to any 3rd party without your permission unless there are exceptional circumstances (i.e. life or death situations), where the law requires information to be passed on for example Child/Adult Protection and Serious Criminal Activity.

How do we maintain the confidentiality of your records?

We may also have to share your information, subject to strict agreements on how it will be used, with the following organisations or receive information from the following organisations:-

NHS Trusts / Foundation Trusts

GP’s

NHS Commissioning Support Units

Independent Contractors such as dentists, opticians, pharmacists

Private Sector Providers

Voluntary Sector Providers

Ambulance Trusts

Clinical Commissioning Groups

Social Care Services

NHS Digital

Local Authorities

Education Services

Fire and Rescue Services

Police & Judicial Services

Other ‘data processors’ which you will be informed of

You will be informed who your data will be shared with and in some cases asked for explicit consent for this happen when this is required.

 We may also use external companies to process personal information, such as for archiving purposes.  These companies are bound by contractual agreements to ensure information is kept confidential and secure.  

Access to personal information

 You have a right under the Data Protection Act to request access to view or to obtain copies of what information the surgery holds about you and to have it amended should it be inaccurate.  In order to request this, you need to do the following:

 Your request must be made in writing to the GP - for information from the hospital you should write direct to them

There may be a charge to have a printed copy of the information held about you

We are required to respond to you within 40 days

You will need to give adequate information (for example full name, address, date of birth, NHS number and details of your request) so that your identity can be verified and your records located

 Objections / Complaints

Should you have any concerns about how your information is managed at the GP, please contact the Practice Manager.  If you are still unhappy following a review by the GP practice, you can then complain to the Information Commissioners Office (ICO) via their website (www.ico.org.uk).

 Change of Details 

 It is important that you tell the person treating you if any of your details such as your name or address have changed or if any of your details such as date of birth is incorrect in order for this to be amended.  You have a responsibility to inform us of any changes so our records are accurate and up to date for you.

Notification

The Data Protection Act 1998 requires organisations to register a notification with the Information Commissioner to describe the purposes for which they process personal and sensitive information.  

 This information is publicly available on the Information Commissioners Office website www.ico.org.uk

The practice is registered with the Information Commissioners Office (ICO).

Who is the Data Controller?

 The Data Controller, responsible for keeping your information secure and confidential is:

Dr G Wilkinson & Partners

Privacy for Summary Care Record

Privacy Notice for Direct Care

Privacy Notice for Patient Online Access

 
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