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Noticeboard

Flu Clinics
Flu clinics are now available. They are being held in Glossop on Saturday 30th September, Saturday 7th October and Saturday 21st October. Hadfield Surgery clinics are Monday 2nd and 9th October and Tuesday 3rd and 10th October. Please telephone reception to make an appointment
Health Status Information
The practice records data such as height, weight, smoking status, alcohol consumption and ethnicity in order to maintain up to date and accurate medical
records for all its patients. If you are not a regular attender at the surgery you may be asked this information during your consultation with a clinician, even if it does not relate to the problem you originally came in for.

Appointment booking

You can now book your appointment online. For details of how to do this and how to register for this service, please click the link below

When we are closed

If you need medical help for a serious medical emergency please telephone 01457 860860 and follow instructions to contact our out of hours service, NHS 1-1-1.

Telephone 1-1-1

Ashton Primary Care Centre is open 8am - 8pm 7 days a week. No appointment needed, For advice and treatment of common illnesses and minor injuries. 0161 342 7050

.Medical Students

Fifth year medical students, in their final year pre qualification, are working with us August to March each year. If you do not want a medical student to be present at your consultation, please let reception staff know.

Telephoning the surgery

Please listen to the information given and key in the appropriate numbers in order to be directed to the department or services that you would like.

 

PALS & Derbyshire Link

Patient Advice and Liaison Service (PALS)

PALS The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.


What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.


Find out more

If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve , follow this link.


Derbyshire Link

Derbyshire Link is an independent network made up of local organisations. It plays an important roll in improving the future of our local health and social care services.

 

For more information about Derbyshire Link click on the link below:

 

Derbyshire Link




 
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